Career Details

shape
shape
shape
shape
shape
shape
shape
shape

ServiceNow CSM Functional Architect

Location : US | Department : IT
Designation : ServiceNow CSM Functional Architect

Qualification : Bachelor’s
Experience : 1 Year | Salary : 150,000 – 165,000
Employment Type : Full-time
Salary Type : Yearly

Job Description

  • Hands-on experience in implementing CSM modules on ServiceNow.
  • ServiceNow Implementation Specialist & Admin
  • Hands-on with Now Platform and all Enterprise Service Management suites on ServiceNow.
  • Java Scripting knowledge and hands on experience on it.
  • Hands-on with ITIL Process implementation.
  • Service-now for custom Application Design & Development.
  • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
  • Hands-on design, development and deployment experience with the Servicenow platform.
  • Hands-on migrating data from different tools into ServiceNow.
  • Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
  • Review work of the development team.
  • Create and execute development plans as appropriate to meet changing needs and requirements.
  • Communicate and enforce coding standards
  • Good at creating required information for Reporting and Dashboards
  • Knowledge of ITIL methodologies and processes
  • Project Management skills
  • Good Communication and presentation skills, Client handling.

shape
shape
shape
shape
shape
shape
shape
shape

Skills Required :

Candidate should be Graduate, MBA, BTech, BCA, BCS, MCA
Excellent knowledge of MS Office
Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
Highly motivated and target driven with a proven track record in sales.
Excellent selling, communication and negotiation skills.
Relationship management skills and openness to feedback.

Roles & Responsibilities :

Maintaining positive business relationships to ensure future sales.
Selling products and services to prospective customers.
Establish, develop and maintain positive business and customer relationships.
Reach out to customer leads.
Coordinate sales effort with team members and other departments
“Getting the sale” using various customer sales methods
Closely monitor, measure and report on budget
Collaborate with our Research, Strategy and Creative teams to ensure effectiveness across all channels.